Refund Eligibility
- We offer refunds only for defective, damaged, or incorrect products.
- Refund requests must be raised within 7 days of delivery by emailing brjapparelseximindiapvtltd@gmail.com.
- Products must be unused, unwashed, and in their original packaging to qualify for a refund.
- Undergarments are non-returnable and non-refundable due to hygiene reasons.
Refund Process
- Once your return is received and inspected, we will notify you via email about the approval or rejection of your refund.
- If approved, your refund will be processed within 7 business days through the original method of payment.
Late or Missing Refunds
If you haven’t received a refund after 7 business days, please contact your bank or payment provider.
Still need help? Email us at brjapparelseximindiapvtltd@gmail.com.
Shipping Policy
Delivery Coverage
We ship across India using reputed courier partners.
Delivery Timeframe
- Orders are processed within 1-2 business days.
- Estimated delivery time is 5-7 working days depending on location.
Shipping Charges
- Shipping charges (if applicable) will be displayed at checkout.
- We offer free shipping on orders above ₹[your threshold, e.g., ₹999].
Order Tracking
- Once your order is dispatched, you will receive an email or SMS with tracking details.
Delays
- BRJ Apparels Exim India PVT.LTD is not responsible for delays caused by courier services or unforeseen circumstances such as strikes or natural disasters.
 Cancellation Policy
Order Cancellation
- You can cancel your order within 24 hours of placing it by writing to brjapparelseximindiapvtltd@gmail.com.
- Orders cannot be canceled once they have been shipped.
Refund for Canceled Orders
- If canceled within the permitted window, a full refund will be processed within 5-7 business days.
Order Modifications
- We currently do not allow modifications of orders after they are placed. You may cancel within 24 hours and place a new order.
